Bdt345 Privacy Policy —
Your Data, Our Responsibility

1Scope & Applicability

Bdt345 (https://bdt345.onl) is a trusted online gaming platform in Bangladesh. We take our users' privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.

This policy applies to all bdt345 services, pages, mobile apps, and associated platforms. By using our services, you are considered to have agreed to this Privacy Policy. Please read it carefully before using our platform for the first time.

If you have any questions or concerns about our Privacy Policy, we encourage you to reach out to our support team. We are always here for you and are committed to keeping your information safe.

2Types of Data Collected

Bdt345 collects different types of information depending on the situation. Details are outlined below:

Personal Identification Information:

• Full Name & Date of Birth
• National ID or Passport Number
• Email Address & Mobile Number
• Residential Address
• Bank Account or Mobile Banking Details (for payments)

Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Operating System
• Site entry time, duration, and pages visited
• Cookies & Session Data
• Referral Source Information

Transaction Information:

• Deposit & Withdrawal History
• Gaming Activity & Betting Records
• Bonus Usage History
• Customer Support Interaction Records

3Purpose of Data Use

Bdt345 uses your personal information for the following purposes:

Your information will not be used for any unauthorized purpose. bdt345 always operates with full transparency.

4Data Sharing Policy

Bdt345 never sells your personal information to third parties. However, limited data sharing may occur in certain specific circumstances:

• Payment Provider: Necessary data is shared to process payments via bKash, Nagad, bank transfer, and similar methods.
• Law Enforcement Agencies: Information may be disclosed in accordance with court orders or government directives.
• Game Software Provider: Limited data may be shared to verify game fairness and ensure licensing compliance.
• IT Service Providers: Under strict confidentiality agreements for server hosting and technical support.
• Auditing Body: With licensed audit firms to ensure financial transparency.

5Cookies & Tracking Technologies

Bdt345 uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored in your browser.

Cookie Type:

• Essential Cookies: Essential for login sessions and site security. The site cannot function properly without these.
• Functional Cookies: Remembers your preferences, language, and layout settings.
• Analytics Cookies: To analyze site usage patterns and improve our services.
• Marketing Cookies: To show you relevant content based on your interests (subject to consent).

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some site features to stop working.

6Data Retention Period

Bdt345 does not retain your information longer than necessary. Retention periods are determined based on the type of data:

• Account Information: For the duration your account is active, and up to 5 years after closure.
• Transaction Records: Retained for a minimum of 5 years in accordance with financial regulations.
• KYC Documents: 5–7 years after account closure (legal obligation).
• Support Conversations: 2 years after the issue is resolved.
• Log Data: 90 days for security review purposes.
• Marketing Information: Until consent is withdrawn.

Once the retention period expires, your data is securely deleted or anonymized. We follow a data minimization policy in all data storage practices.

7Your Rights

As a bdt345 user, you have the following rights over your own information:

• Access: You may request details on what information we have collected and stored about you.
• Rectification: You may request correction of any inaccurate or outdated information.
• Erasure: You may request deletion of your data under certain circumstances.
• Restriction of Processing: You may request that your data be restricted from use for specific purposes.
• Portability: You may request a copy of your information in a machine-readable format.
• Right to Object: You may opt out of marketing communications or object to the processing of your data.
• Withdrawal of Consent: You can withdraw your marketing consent at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

8Children's Privacy

Bdt345 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a minor has registered on our platform, we will immediately:

• That account will be closed.
• All collected personal data will be permanently deleted.
• Any transactions on record will be reviewed.

If you believe a minor is using bdt345, please contact us immediately. Parents and guardians are encouraged to use parental control tools to monitor their children's online activity.

9Third-Party Services & Links

Bdt345 works with certain third-party services such as payment gateways and game software providers. These third parties have their own privacy policies and operate according to their own terms.

Bdt345 wants to make the following points clear:

• Bdt345 is not responsible for how your data is handled by third-party services.
• The payment gateway's own privacy policy applies during payment processing.
• We only work with third parties that comply with international data protection standards.
• All third-party agreements include strict confidentiality clauses.

10Security Measures

Bdt345 employs industry-leading security technologies to protect your information. Our security framework operates across multiple layers:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): Extra protection for login and withdrawals.
• Firewall & DDoS Protection: Server-level protection against cyberattacks.
• Regular Security Audits: Periodic audits conducted by independent third-party experts.
• Staff Training: All staff receive regular training on data protection practices.
• Access Control: Only authorized personnel have access to data on a need-to-know basis.
• Backup & Recovery: Regularly encrypted backups stored in secure locations.

In the event of a data breach, we will notify affected users within 72 hours and take prompt remedial action.

11Policy Changes & Updates

Bdt345 may update this Privacy Policy from time to time. Reasons for changes may include:

• Launching new services or features.
• To comply with legal or regulatory changes.
• Improving security practices.
• Improving clarity based on user feedback.

For significant changes, we will notify you in advance via email or a platform notification. Continued use of our services after any changes will be considered acceptance of the updated policy.

12Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Usually within 24–48 hours

Once your identity is verified, we will process your request as quickly as possible. Your privacy is our top priority.